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undergraduate thesis
Utjecaj burnout-a na kvalitetu procesa zdravstvene njege
2023. urn:nbn:hr:176:524893
Burić, Anđela
University of Split
University Department of Health Studies

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Burić, A. (2023). Utjecaj burnout-a na kvalitetu procesa zdravstvene njege (Undergraduate thesis). Split: University of Split. Retrieved from https://urn.nsk.hr/urn:nbn:hr:176:524893

Burić, Anđela. "Utjecaj burnout-a na kvalitetu procesa zdravstvene njege." Undergraduate thesis, University of Split, 2023. https://urn.nsk.hr/urn:nbn:hr:176:524893

Burić, Anđela. "Utjecaj burnout-a na kvalitetu procesa zdravstvene njege." Undergraduate thesis, University of Split, 2023. https://urn.nsk.hr/urn:nbn:hr:176:524893

Burić, A. (2023). 'Utjecaj burnout-a na kvalitetu procesa zdravstvene njege', Undergraduate thesis, University of Split, accessed 28 April 2024, https://urn.nsk.hr/urn:nbn:hr:176:524893

Burić A. Utjecaj burnout-a na kvalitetu procesa zdravstvene njege [Undergraduate thesis]. Split: University of Split; 2023 [cited 2024 April 28] Available at: https://urn.nsk.hr/urn:nbn:hr:176:524893

A. Burić, "Utjecaj burnout-a na kvalitetu procesa zdravstvene njege", Undergraduate thesis, University of Split, Split, 2023. Available at: https://urn.nsk.hr/urn:nbn:hr:176:524893

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Metadata
TitleUtjecaj burnout-a na kvalitetu procesa zdravstvene njege
Title (english)The effect of burnout on the quality of nurse care processes
AuthorAnđela Burić
MentorNikša-Siniša Matas (mentor)
Committee memberNikša-Siniša Matas (predsjednik povjerenstva)
Committee memberMario Podrug (član povjerenstva)
Committee memberZvonimir Parčina (član povjerenstva)
GranterUniversity of Split
(University Department of Health Studies)
Split
Defense date and country2023-09-20, Croatia
Scientific / art field,
discipline and subdiscipline		BIOMEDICINE AND HEALTHCARE
Clinical Medical Sciences
Abstract
Sindrom burnout-a ima značajan utjecaj na kvalitetu procesa zdravstvene njege. Medicinske sestre koje pate od burnout-a iskazuju iscrpljenost, depersonalizaciju i smanjeno osobno postignuće, što negativno utječe na ključne aspekte skrbi. Takvo stanje može rezultirati smanjenom komunikacijom s pacijentima, donošenjem loših odluka, nedostatkom empatije i slabim timskim angažmanom. Burnout također dovodi do smanjene motivacije, povećane pogreške i sigurnosnih rizika za pacijente. Pored toga, zadovoljstvo pacijenata i povjerenje u zdravstveni sustav također su narušeni, jer depersonalizirano osoblje pruža manje empatije i podrške. Kako bi se poboljšala kvaliteta zdravstvene njege, potrebno je prepoznati burnout i poduzeti preventivne mjere, uključujući samopomoć, podršku kolegama, poboljšanje radnih uvjeta i ravnotežu između posla i privatnog života. Također je važno pružiti edukaciju o upravljanju stresom, komunikaciji i emocionalnoj inteligenciji kako bi se medicinskim sestrama pomoglo u suočavanju s burnout-om i unaprijedilo kvalitetu skrbi.
Abstract (english)
Burnout syndrome has a significant impact on the quality of the health care process. Nurses suffering from burnout report exhaustion, depersonalization and reduced personal achievement, which negatively affects key aspects of care. Such a condition can result in reduced communication with patients, poor decision-making, lack of empathy and poor team engagement. Burnout also leads to reduced motivation, increased error and safety risks for patients. In addition, patient satisfaction and trust in the healthcare system are also undermined, as depersonalized staff provide less empathy and support. In order to improve the quality of health care, it is necessary to recognize burnout and take preventive measures, including self-help, support of colleagues, improvement of working conditions and work-life balance. It is also important to provide education on stress management, communication, and emotional intelligence to help nurses cope with burnout and improve the quality of care.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:176:524893
Study programmeTitle: Nursing (university/undergraduate)
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni prvostupnik/prvostupnica (baccalaureus/baccalaurea) sestrinstva (sveučilišni prvostupnik/prvostupnica (baccalaureus/baccalaurea) sestrinstva)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2023-09-20 10:37:24